Terms & Conditions

ORDERS

  • Orders can be communicated to the company via fax at 0809926067 or, if you prefer, via e-mail at info@fattoriadellamandorla.it
  • For private customers, the minimum order is 75 € VAT included, for shops is 250€ VAT excluded and for C.S.A is 150€ VAT included.
  • All prices listed on the site include VAT for private customers and C.S.A, for “Store” accounts VAT is not included.

SHIPPING FEES

  • Shipping fees on Italian territory of goods packed in bags and / or boxes are ONLY € 7.00 + VAT for any order. An extra 20% will be charged for shipments to the islands. For shipments outside Italian territory, an increment according to the destination country will be applied.
  • The customer takes all the risks even if the goods travel under the free port agreement.

PRODUCT VERIFICATION

  • The goods must be checked in the presence of the carrier at the time of the delivery; in case of missing or damaged packages, a written goods return must be made on the delivery note. In the absence of the goods return note goods won’t be replaced and a refund will not be granted.
  • Any irregularity after the delivery must be reported in writing, no later than 8 days from the date of the delivery, as required by law, also indicating the date and number of the legal document.

MISSING GOODS

  • The goods ordered and not received must be reordered. Failure to deliver depends on the temporary unavailability of the article.

RETURNS

  • We do not accept returns of expired goods.
  • For returned goods with factory defects or arrived damaged the procedures for reimbursement or replacement must be agreed with the office support.
  • All imperfections due to the craftsmanship cannot be contested.

PAYMENT

  • We do not accept rounding and discounts unless previously authorized.
  • Payment for the supply must be made through bank transfer.
  • Subsequent payments to the first must be made by bank transfer or by cash on delivery, this option is at the discretion of Quasani  Società Agricola a r.l.
  • In case of late payments, charges and interests at the current rate will be charged to the customer.
  • No orders will be delivered to customers with an irregular accounting situation.
  • Bank transfers are to be made at the Bank Unicredit – IBAN – IT 20 W 02008 41331000103275487.
  • The goods are the property of Quasani societa agricola a r.l. until full payment of the invoice. FOR ANY DISPUTE AND ‘ ADRESS TO THE COMPETENT NOTICE BOARD OF BARI.